The other day I sent an e-mail to a company (who may or may not remain nameless as time progresses) regarding a product that I have installed on all my computers.  I asked what the company's plans were to support Windows Vista, and if there was a beta I could help test.  Here's the reply I received.

Thank you for your recent inquiry. 

Microsoft will be releasing Vista to the Public on January 30th 2007, after which we will look into making our Software compatible with the new Operating System.

After the release?  Are you kidding me?  Surely no software company that depends on the Microsoft OS for their livelihood would be [insert absurdity] enough to wait until it was shipping on new computers before they "...look into making [their] Software compatible...."  And, I believe making this particular product compatible with Vista would be quite a non-trivial task.

I hope that Mr. Technical Support Specialist is just seriously uninformed.